FAQ

About Product / Order

Where are the products made?
Our products are handmade in Hong Kong.

How long it takes for a custom made product?

It takes normally 3 - 5 business days.

Do I need to wait more than 5 business days if I order 20 candles or more?
Possible. Sometimes we might run out of supplies. Please contact us if you would like to order more than 20 candles.

Can I order a candle without any scent?
Yes! Just pick "no scent" in the essential oil column, or mention it in the text box.

How long it requires for a preparation of an event or a business collaboration?
We would say at least 3 weeks in advance. 

Do candles have an expiry date? 
Candles don't expire as far as the wax itself. As far as the scent goes, it goes away eventually. Generally, it is recommended that you use your candle within a year, once you open it from its original packaging.

Do crystal perfumes have any expiry date?

Crystal perfumes don't expire, but the scent goes away eventually. We recommended that you use your perfume within 6 months, once you open it from its original packaging.

About Workshop/ Scheduling 

Can I schedule a certain time slot for a workshop?
Yes! If our workshop schedule is not convenience for you, you can always schedule your own time slot with us. Once we have confirmed the date and time with you, we will post it to public to see is there more people would like to join! Make it more fun!

Can I have a private workshop?

Yes! A private workshop is perfect if you would like to have some me time! A private session is only for you and it won't be a public workshop. Please email us at info@wildmint.hk or reached us through Instagram and Facebook Messager to book your private session.

Where can I find the workshop schedule?
Our workshop schedule is different every month. We post everything on our Instagram first. Please remember to follow us!

Other

Can I buy essential oil from you?
Yes. We do carry a therapeutic grade and dietary essential oil. Please contact us for more details.